Privacy Policy for Hidden Brook Counseling

1. Introduction

At Hidden Brook Counseling, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website or engage with our counseling services.

2. Information We Collect

We may collect the following types of personal information:
- Name
- Email address
- Phone number
- IP address
- Any other information voluntarily provided via forms or communications

We may also use cookies and analytics tools to better understand how visitors use our website.

3. How We Use Your Information

Your information may be used to:
- Respond to inquiries and provide requested services
- Improve website functionality and user experience
- Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell or rent your personal information. We may share data with trusted third-party service providers (such as scheduling platforms or payment processors) only as needed to deliver our services. These providers are required to maintain the confidentiality and security of your data.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time, subject to legal and ethical obligations.

6. Your Rights

Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Withdraw consent for data processing
- File a complaint with a data protection authority

7. Security Measures

We take the security of your data seriously and implement appropriate measures, including:
- Secure servers and encrypted communications
- Password protection and access controls
- Regular security reviews and staff training

8. HIPAA Compliance

As a counseling provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled in accordance with HIPAA regulations and will not be disclosed without your consent, except as required by law.

9. Disclaimer

The content on this website is for informational purposes only. It does not constitute therapeutic advice and does not establish a counselor-client relationship.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Hidden Brook Counseling
Email: danielle@hiddenbrookcounseling.com
Phone: 346-735-9129
Address: 4721 Garth Road D400 Baytown, TX 77521